Central Europe BPO is a multi-channel Contact Center providing Business Process Outsourcing over the entire customer interaction cycle. We understand that each contact with a customer is an opportunity to increase sales, build 'brand', and increase customer loyalty. Based in Wroclaw (Breslau), Poland, Central Europe BPO's focus is to provide exceptional value for money with no less quality. Our people are selected from a deep pool of fluent German speakers in Breslau - many are graduates with a Master's Degree in German language. We support contact with customers using telephone, fax and email. Our systems are set-up to track, record and report on each customer contact using state-of-the-art Contact Center technology based on Internet Protocol (IP).